At VrienSpiek we care about your privacy. This Policy explains how we collect, use, disclose, and protect personal data when you play our social free games in the Netherlands and use our website.
We collect only what we need to operate social, free-to-play games and keep our community safe.
| Category | Examples | Source | Required? |
|---|---|---|---|
| Account Data | Username, email, password hash, country (NL) | Provided by you during sign-up | Yes (to create an account) |
| Gameplay Data | Game progress, match history, stats, friends list, in-game chat metadata | Generated during play | Yes (to provide core features) |
| Device/Technical | IP address, device type, OS/browser, language, crash logs, diagnostics | Automatic via our services | Yes (performance & security) |
| Community Content | Messages in chats, profile avatar/description, screenshots you upload | You and other users | No (optional features) |
| Support | Tickets, email, attachments, bug reports | You, when contacting support | No (unless support needed) |
We process personal data under the GDPR on the following legal bases:
| Purpose | Details | Legal Basis |
|---|---|---|
| Provide and operate games | Account creation, matchmaking, leaderboards, cross-device sync | Performance of contract (Art. 6(1)(b)) |
| Safety & integrity | Moderation, anti-spam/anti-cheat, fraud prevention, abuse handling | Legitimate interests (Art. 6(1)(f)); legal obligation where applicable |
| Improve services | Analytics, crash diagnostics, usability testing | Legitimate interests (Art. 6(1)(f)) |
| Communication | Service messages (updates, security), support replies | Performance of contract; legitimate interests |
| Optional features | Newsletters, personalized content, certain cookies | Consent (Art. 6(1)(a)) — you can withdraw anytime |
We keep personal data only as long as necessary for the purposes described above, then securely delete or anonymize it.
If personal data is transferred outside the EEA, we use safeguards such as the European Commission’s Standard Contractual Clauses and additional technical/organizational measures where appropriate.
You have the following rights, subject to conditions under the GDPR:
To exercise your rights, contact us at [email protected]. We may ask you to verify your identity.
We implement appropriate technical and organizational measures (encryption in transit, access controls, monitoring, regular backups). No method of transmission or storage is 100% secure; we work continuously to improve our protections.
VrienSpiek is intended for players aged 16+. If you are under 16, parental/guardian consent is required where applicable. We remove accounts that we learn are created without appropriate consent.
We may update this Policy from time to time. Material changes will be highlighted in-product or via email where appropriate. Please review it periodically.
Data Controller: VrienSpiek B.V.
Keizersgracht 100, 1015 CX Amsterdam, Netherlands
Email: [email protected]
Support: [email protected]
Autoriteit Persoonsgegevens
You can submit a complaint if you believe your data protection rights have been violated.
Website: search “Autoriteit Persoonsgegevens” • Phone: +31 (0)70 888 85 00
If you have appointed a DPO (Data Protection Officer), list their contact details here. If not, this section may be omitted.
10. Social Features & User-Generated Content
Our games include chat, friend lists, and profiles. Content you post may be visible to others. Please avoid sharing personal data in public areas. We moderate in line with our community rules and may remove content violating our terms or applicable law.